Start a Virtual Visit

24/7 Virtual Urgent Care

Talk with an emergency medicine experienced clinician using your smartphone, tablet, or computer
We'll bill your insurance, or you can pay a flat fee of  just $65
Medicare and Medicaid accepted
No appointment needed
Visits for all ages

Start a Virtual Visit
Start a Virtual Visit

Virtual Care You Can Trust

St. Vincent Charity Community Health Center trusts TeamHealth VirtualCare to bring the clinician to you. Emergency medicine experienced clinicians virtually diagnose and treat common, non-emergent injuries and illnesses.

It's as easy as 1, 2, 3 ...


Tell us your current symptoms


Speak with a trusted clinician


Receive a diagnosis & treatment plan

 By clicking the Start A Virtual Visit, you are leaving our site and being directed to another third-party site.

24/7 Virtual Access to Care

We connect patients with clinicians who treat non-emergent illnesses and injuries, all in a secure, virtual environment.

Start a Virtual Visit

Common Conditions We Treat


Seasonal Illnesses

COVID-19 Evaluation
Flu Evaluation
RSV Evaluation

Cough & Congestion

Common Cold
Sinus Infection
Seasonal Allergies

Injuries & Pain

Minor Burns
Scrapes, Cuts & Bruises
Animal Bite Evaluation

Stomach Problems

Tummy Ache

Eyes, Ears & Mouth

Pink Eye 
Swimmer's Ear 

Skin & Nail Problems

Bug Bites


What is a virtual care visit?

Virtual care is the virtual healthcare visit you have with your clinician through your phone, tablet, or computer. Speak or interact face-to-face with your clinician in real time via a secure video connection from the comfort of your home. During the visit, your clinician will answer your questions and provide a diagnosis and treatment plan.

How long does a virtual visit take?

The initial intake questions for a virtual care visit take approximately 5 minutes. Diagnosis and treatment plan is typically within an hour.

A clinician will connect with you via a secure video call to discuss diagnosis and treatment.

All listed times are approximate and may vary based on each patient’s individual needs. On-screen time estimates are provided to help you during your visit.

Which insurance providers are accepted?
Insurance is not required. However, we accept many plans. All patients must have an account, click here to register and select your plan or pay by debit or credit card

We are continuing to add new insurance plans. 

Who makes the diagnosis?

Once you've answered all the interview questions, an emergency medicine experienced clinician (physician (MD/DO), nurse practitioner (NP), or physician assistant (PA)) will review your symptoms, make a diagnosis, and develop your treatment plan.

Can I get a prescription?

Our clinicians are licensed and able to prescribe certain medications as part of your care plan, if clinically appropriate. We do not provide prescriptions for pain medications or narcotics. 

Do I have access to records of my virtual care visit?

Yes, you can access your records. If you would like to receive your records, email to access your records and have them sent over to your Primary Care Provider.

I need help with my virtual care visit. Can anyone help?

Yes. Our Client Success Specialists are available 24/7 to help with non-clinical questions or requests. Speak to a live person at 1-855-606-0777 … no automated prompts.

How do I update my insurance information in my account?
  1. Log in to your account and select “Profile and History.”
  2. Select “Patient Details” and “Edit Profile.”
  3. Go to the Benefit Groups dropdown and select your insurance from the available list of options.
  4. Add the Member/Subscriber ID.
    Select “Update Profile.”

    If you need help updating your profile, please call (855) 606-0777.

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