Start a Virtual Visit

24/7 Virtual Urgent Care

Talk with an emergency medicine experienced clinician using your smartphone, tablet, or computer
Pay a flat fee of  just $65
Medicare and Medicaid accepted
No appointment or insurance needed
Visits for all ages

Start a Virtual Visit
Start a Virtual Visit
CHATTHERAPY

Virtual Care You Can Trust

St. Vincent Charity Community Health Center Virtual Urgent Care  provides fast and convenient quality virtual care. Emergency medicine experienced clinicians virtually diagnose and treat common, non-emergent injuries and illnesses.

It's as easy as 1, 2, 3 ...

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Tell us your current symptoms

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Speak with a trusted clinician

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Receive a diagnosis & treatment plan

24/7 Virtual Access to Care

We connect patients with clinicians who treat non-emergent illnesses and injuries, all in a secure, virtual environment.

Start a Virtual Visit
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Common Conditions We Treat

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Seasonal Illnesses

COVID-19 Evaluation
Flu Evaluation
RSV Evaluation
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Cough & Congestion

Common Cold
Sinus Infection
Seasonal Allergies
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Injuries & Pain

Minor Burns
Scrapes, Cuts & Bruises
Animal Bite Evaluation
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Stomach Problems

Constipation
Diarrhea
Tummy Ache
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Eyes, Ears & Mouth

Earache
Pink Eye 
Swimmer's Ear 
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Skin & Nail Problems

Rash
Ringworm 
Bug Bites

HAVE QUESTIONS?

What is St. Vincent Charity Community Health Center Virtual Urgent Care?

St. Vincent Charity Community Health Center Virtual Urgent Care refers to the “virtual visits” that take place between patients and clinicians through a secure communications technology platform. This digital technology allows virtual visits to occur in real-time, from separate locations, and only requires an internet connection. 

How long does a virtual visit take?

The initial intake questions for a virtual care visit take approximately 5 minutes. Diagnosis and treatment plan is typically within an hour.

A St. Vincent Charity Community Health Center Virtual Urgent Care clinician will connect with you via a secure video call to discuss diagnosis and treatment.

All listed times are approximate and may vary based on each patient’s individual needs. On-screen time estimates are provided to help you during your visit.

Who makes the diagnosis?

Once you've answered all the interview questions, an emergency medicine experienced clinician (physician (MD/DO), nurse practitioner (NP), or physician assistant (PA)) will review your symptoms, make a diagnosis, and develop your treatment plan.

Can I get a prescription?

Our clinicians are licensed and able to prescribe certain medications as part of your care plan, if clinically appropriate. We do not provide prescriptions for pain medications or narcotics. 

Do I have access to records of my virtual care visit?

Yes, you can access your records at any time through your St. Vincent Charity Community Health Center Virtual Urgent Care account. You have the option to print or forward your records to your Primary Care provider or another clinician.

I need help with my virtual care visit. Can anyone help?

Yes. Our Client Success Specialists are available 24/7 to help with non-clinical questions or requests. Speak to a live person at 1-855-606-0777 … no automated prompts.

How do I update my insurance information in my account?
  1. Log in to your account and select “Profile and History.”
  2. Select “Patient Details” and “Edit Profile.”
  3. Go to the Benefit Groups dropdown and select your insurance from the available list of options.
  4. Add the Member/Subscriber ID.
    Select “Update Profile.”

    If you need help updating your profile, please call (855) 606-0777.
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